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2023
End COVID Inequality
COVID19 had given rise to greater inequalities in housing, food, isolation, and medication access, making the vulnerable even more vulnerable.
Qualitative Moderation
User Research
Narrative Change
Campaigns
Client /
UnitedHealth Group
The solution was two-fold: build and train a specialized task force of leaders to address the most pressing needs, and create an emergency response to social crisis and natural disasters. We assembled a team of community builders, housing advocates, health equity leaders, maternal health organizers. We sifted through thousands of data points in communities to design targeted community pilots. We led qualitative research (in-depth interviews and focus groups) with communities to understand the needs of people in crisis to design a digital platform that could respond in real time.
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